By having omni communication, it is now possible to reach someone directly with ease & have a more personalized approach in p romoting your company’s products and services. With Streamline’s widened ability to reach out to more clients, Streamline helps promote better client understanding in areas that they feel they can most benefit in. Here are numerous choices for staff and customer contact:

Voice Messaging - with voice-messaging, your customers will have an option to immediately leave a message at any time, rather than wait on hold or be forced to find solutions on their own.

Text Message - provides the cheapest and fastest way to communicate with customers that also gains an immediate response from the receiver.

Video/Phone calls - reduce costs and improve contact center performance through the most commonly known method for communication.

Live Chat - provides more efficiency in solving customer problems as an agent can handle several customers at a time and the exchange of information happens in real time.

Email - contains personalized, dynamic content that confirms transaction details or creates a compelling call to action. Easy to use and, apart from the initial input, doesn’t require much time from the customer.

Social Media - the fastest communication tool in spreading the information you want to make known.